How to Create Yellow Diamond Account and FAQ

Discussion in 'Free Calling & Promo' started by Olayanju Kabir, May 17, 2017.

MTN
  1. Olayanju Kabir

    Olayanju Kabir Itz Kofem Staff Member

    For those that did not know what Yellow Diamond Account is, Diamond Yello account is a banking program created by MTN in partnership with Diamond Bank to provide a fast banking services on Mobile phone,

    With the Diamond Yello Account, you will enjoy;


    • The convenience of opening a full bank account without the need to visit a bank branch to fill forms or provide any documentation.
    • The ability to send and receive money to and from any bank account in Nigeria and also to non-account holders.
    • Easy access to bank services through our network of Agents for deposits and withdrawals.
    • Enjoy Loyalty points for carrying out transactions on your account
    • Earn interest payments on account balances
    • Go-cashless with a safe and secure means to buy airtime and pay for goods and services
    Code to Open Diamond Yello Account

    To open an account in just a few seconds, simply dial *710# and select your PIN.

    How To Deposit Cash into your Diamond Yello Account

    • Visit any Diamond Yello Account agent
    • Tell the agent how much you wish to deposit into your Diamond Yello Account
    • Hand over cash to the agent.
    • Give the agent your DYA NUBAN Account number
    • The agent will credit your account with the amount you have handed over to him for
    • You will receive a text message that your account has been funded with the amount you wish to deposit into your account.
    • Check your account balance to confirm money has entered your account
    How To View My Diamond Yello Account Account Number

    • Dial *710#
    • Select Bank Services by typing 1 and send
    • From the displayed screen, Select manage Account by typing 6 and send
    • To view your NUBAN Account Number type 2 and send
    • Your Diamond Yello NUBAN Account Number will be displayed.
    How To Check my Diamond Yello Account account Balance

    • Dial *710#
    • Select Bank Services by typing 1 and send
    • From the displayed screen, type 2 and send to check your account balance.
    • Enter your account PIN
    • Account balance information will
    • be displayed.
    How To buy Credit or airtime with Diamond Yello Account

    • Dial *710#
    • Select MTN Service by typing 2 and send
    • From the displayed screen, type 1 to recharge your phone or type 2 to recharge for others and send.
    • Enter the amount of Airtime you wish to buy
    • Enter the beneficiary's mobile number (no entry is required if your own mobile phone is the beneficiary)
    • Repeat the mobile number entered in step 5 above
    • Confirm the details supplied
    • Enter your Account PIN
    • You will receive a message on your phone confirming the completion of the transaction.
    How To Transfer Money From Yello Account to Yello Account

    • Dial *710#
    • Select Bank Services by typing 1 and send.
    • Options 1,2,3 will be displayed
    • Select Transfer Money by typing 1 and send.
    • Select Account to Account by typing 1 and send.
    • Enter receiver's NUBAN Account number
    • Repeat the NUBAN Account number
    • Enter the amount you wish to send
    • Enter a reference, e.g. "Gift from Peter" (optional)
    • Confirm the details supplied
    • Enter your Account PIN
    • You will receive a message on your phone confirming the completion of the transaction
    How To Transfer Money to Unbanked subscribers (Voucher Generation) (Non-MTN recipient)
    • Dial *710#
    • Select Bank Service by typing 1 and send.
    • Options 1,2,3 will be displayed
    • Select Transfer Money by typing 1 and send.
    • Select send to unbanked by typing 3 and send.
    • From the display screen,
    • Enter the recipient's mobile number
    • Repeat the mobile number
    • Enter the amount you wish to send
    • Enter reference
    • Select a four-digit secret code
    • Repeat the secret code
    • Confirm the details supplied
    • Enter your Account PIN
    • You will receive an SMS containing the secret code and a Token (a randomly generated twelve-digit number)
    • Pass on the Token and the secret code to the receiver. Thereafter, the receiver goes to a Mobile Money Agent to cash out the money
    How To Transfer Money to a favourite

    • Dial *710#
    • Select Bank Service by typing 1 and send
    • Select Transfer Money by typing 1 and send.
    • Options 1,2,3 will be displayed
    • Select Favourites by typing 4 and send.
    • From the display screen,
    • Select Favourites by Name or Find option through typing 1 or 2 respectively and send.
    • Select a favourite
    • Enter the amount you wish to send
    • Type in a reference, e.g. "Gift from Peter" (optional)
    • Confirm the details supplied
    • Enter your Account PIN
    • You will receive a message on your phone confirming the completion of the transaction
    How To Withdraw Cash from your Diamond Yello Account
    • Visit any Diamond Yello Account agent
    • Tell the agent how much you wish to cash-out
    • Follow the other instruction to withdraw amount from an agent.
    • Await a confirmation prompt from the system (sent by the agent to your phone) to approve cash withdrawal
    • Proceed to approve cash withdrawal once confirmation prompt is received.
    • From your Phone
    • Dial *710#
    • Options 1,2,3 will be displayed
    • From the display screen, select Bank Service by typing 1
    • Select Cash Withdrawal by typing 3 and send.
    • Select from Agent by typing 1 and send
    • View the transaction pending approval from the list
    • Select Approved by typing 1 and send to approve cash withdrawal
    • Enter your account PIN
    • You will receive a message confirming the success of the cash-out along with your remaining balance after the transaction.
    • Receive the cash from the agent
    How To View my Diamond Yello Account Statement

    • Dial *710#
    • Select Bank Services by typing 1 and send
    • From the display screen,
    • To View Account Statement, type 5 and send.
    • Enter your account PIN
    • Account Statements for 5 previous transactions will be displayed
    How To change my Diamond Yello Account account PIN

    • Dial *710#
    • Select Bank Services by typing 1 and send
    • From the options displayed choose Manage Account by typing 6 and send.
    • Select Change Acct PIN by typing 1 and send.
    • Enter your current account PIN
    • Enter a new account PIN
    • Repeat the new account PIN
    • You will receive a confirmation upon completion.


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